Brandon Robbers with guest services manager Phillip Blandon
CAPE GIRARDEAU, Mo., July 30, 2015 – Southeast Missouri State University junior Brandon Robbers of Collinsville, Illinois, is a room intern this summer with Hilton St. Louis at the Ballpark, a property of Lodging Hospitality Management (LHM).
“The internship is so much more than I thought it would be, and I couldn’t be happier,” he said.
The 10-week internship has been divided into three weeks stints at the front desk, with housekeeper supervising and with shadowing the assistant general manager. He had one additional week in the area of his choice, and he chose housekeeping because of an important upcoming Hilton inspection.
Robbers, a hospitality management major, has worked weddings and banquets, shadowed the sales team, reviewed a profit and loss spreadsheet and served as a bellman. He says he appreciates the opportunity to gain career-related work experience as well as the respect and trust he has gained from coworkers.
Brandon Robbers (far right) with the other interns
He says the hotel’s staff and interns have been incredible. There are two other room interns and a food and beverage intern from the University of Missouri and an accounting intern from Washington University. Robbers says they’ve become close and talk to each other daily. He has enjoyed being able to learn as a group and grow together.
“They aren’t just other interns; they’re friends,” Robbers said.
He learned about the internship opportunity from his uncle who helped arrange an interview with general manager Jayson Pollard. There was a mutual interest, and Robbers was offered the internship on the spot.
As his first experience working in a hotel comes to an end, he says he will miss everyone he has worked with at the hotel. He says he’s not sure what he wants to do down the road, but he loves the lodging industry and wants to find his niche.
“I have a great love for helping others and making experiences last forever,” Robbers said.
At Southeast, Robbers is a Senior Student Ambassador, Presidential Ambassador, Orientation Leader, Opening Week Leader and a member of Lambda Chi Alpha. He was a First Year Senator in 2013 and University Studies Senator in 2014 for Student Government.
“In college I want to stay for four years, take every opportunity I am given, learn from my mistakes and have fun doing it,” Robbers said.