Five to Receive Distinguished Service Award from Southeast Alumni Association



Oct. 12, 2010 – The Alumni Association of Southeast Missouri State University will honor five individuals with Distinguished Service Awards during Homecoming festivities Oct. 30.

Recipients will be Baseball Hall of Famer Whitey Herzog; Stan and Debbie Crader of Jackson, Mo., president of Crader Distributing and a registered nurse respectively; Dr. Etilvia Arjona Chang of Panama City, Panama, director of the Education USA Center USMA in Panama City, Panama; and Gary Smith of St. Louis, a long-time businessman with more than 40 years in sales and operational leadership.

The Distinguished Service Awards are presented to individuals who have made lasting contributions to their communities and to the University.

The awards will be given at an All-Alumni breakfast to be held at 7:30 a.m. Oct. 30 in the Wehking Alumni Center, 926 Broadway. Breakfast tickets are $10 per person. To purchase a ticket or for more information on the awards, call (573) 651-2259 or email

Whitey Herzog

Herzog, a native of New Athens, Ill., was inducted into the Baseball Hall of Fame in July and is considered to be one of the best baseball managers of all time. His philanthropic efforts are noteworthy as well. Herzog has touched the southeast Missouri region by providing $85,000 in funding for the new Whitey Herzog Stadium, which opened last spring off U.S. 61 on the north side of Jackson, Mo. The state-of-the art facility, complete with a row of seats from the former Busch Stadium, is home to the Jackson High School baseball team.

Originally a Major League player himself, Herzog voluntarily ended his playing career in 1963 after eight seasons. He went on to have one of the most successful careers in baseball working for several teams as a general manager, scout, manager and farm system director.

After a short stint as the Athletics scout in 1964 and coach in 1965, Herzog spent seven years as the third base coach and director of play for the New York Mets. It was with the Mets that Herzog first displayed his ability for recognizing and developing future talent. While Herzog was with the New York Mets, he produced the core of its 1969 and 1973 World Series teams including Jon Matlack, Amos Otis, Gary Gentry, John Milner, Ken Singleton and Wayne Garrett.

Herzog quickly moved between teams after leaving the Mets; working as manager for the Texas Rangers in 1972, then as interim coach for the 1974 California Angels. His years with the Rangers and the Angels were unremarkable and it wasn’t until he was hired by the Kansas City Royals as manager that Herzog once again displayed his brilliant mind for baseball.

At Kansas City, Herzog perfected his style of play, nicknamed “Whiteyball;” the style concentrated on pitching, defense and speed to win games. Herzog’s years with the Royals are considered by many to be his greatest success. After he took over in 1975, the Royals went on to win three straight American League Western division titles in 1976, 1977 and 1978.

Success followed when he became the St. Louis Cardinals’ general manager. He led the Cardinals to National League pennants in 1982, 1985 and 1987 – leading the Redbirds to the ’82 World Series title in a classic seven-game series against the Brewers. Herzog was named the 1985 National League Manager of the Year by the Baseball Writers Association of America. He finished with a career record of 1,281-1,125 for a .532 winning percentage. His 1,281 wins rank 32nd on the all-time list.

His talents as a scout, coach, and manager have been recognized in publications across the country. He has been named “Manager of the Year” by both the Baseball Bulletin (1976) and The Sporting News (1982). Sports Illustrated named him “Manager for the Decade” for the 1980s and St. Louis fans honored him with the title of “Manager of the Century” in the St. Louis Post-Dispatch.

The St. Louis Cardinals retired his number, “24,” following his induction into the Baseball Hall of Fame.

Although Herzog retired in 1995 he continues to actively participate in community events.

Gary Smith

Smith is a seasoned chief executive with more than 40 years of sales and operational leadership experience. He gained these experiences working with major Fortune 500 companies like IBM, MCI, EDS and Amdocs, as well as smaller companies such as Aspect Communications and start-up Intersect Software Exchange Solutions Inc. His roles include chief sales officer, COO, EVP of sales, division president and branch manager. Smiths’s core competencies include global sales; leadership; extensive organizational, planning and execution skills; and overall business knowledge.

Smith began his career at IBM as a sales person and rose to branch manager in his 13 year- career there.

He formed Smith & Associates, LLC a business development consulting firm focused on sales and business growth strategies, plans and programs.

As chief sales officer of EDS, Smith grew sales from $12 billion to $28 billion in just over one year.

While at Amdocs, Smith was president of Global Managed Services and president of the North American Division. He led both the overall global growth in outsourcing services and the rollout and sales of new products in North America.

As chief operating officer of Aspect Communications, he led the transformation of the company from hardware to a software company by successfully launching the Aspect contact server.

At MCI, Smith was a key leader in transforming the company into a successful business communications provider. At both Intersect Software and Exchange Solutions, he led the launch of sales organizations, programs, operations and results.

Smith is a 1967 graduate of Southeast Missouri State University with a degree in marketing and was a member of the Pi Kappa Alpha fraternity. He has been an executive in residence at Southeast and an active participant in the Donald L. Harrison College of Business. He has lectured at Washington University, Maryland University, James Madison, University of Missouri-St. Louis, Southeast Missouri State University and the University of North Carolina. He is a mentor in the INNOVATE VMS and ITEN entrepreneurial programs of St. Louis.

Smith and his wife Jan live in St. Louis and have two children and five grandchildren.

Stan and Debbie Crader

Stan and Debbie Crader live in Jackson where they have a passion for helping people help themselves, and encouraging others to do the same.

Mr. Crader is president of Crader Distributing, the exclusive distributor for Stihl chainsaws for Missouri, Illinois, Nebraska, Kansas, Oklahoma and Texas. He is a pilot, author and photographer. Most of his flying is business related, but he enjoys discussing his low level flight of the Lewis and Clark trail, and crossing the Atlantic in a Cessna. An accomplished author, Mr. Crader’s first book, The Bridge, spent several days on the best seller list for Christian fiction at both Barnes and Noble and Amazon. His articles about flying have been published in flying magazines and local newspapers. He has also won a Bronze Quill award from the International Association of Business Communications for articles written for his company’s quarterly newsletter. His photographs have been featured in a number of local galleries.

Mrs. Crader is mother of the couple’s three sons, a registered nurse and a housewife. Most of her professional career was spent working for a group of local surgeons. Mrs. Crader was a leader for Bible Study Fellowship for 10 years and continues to devote much of her spare time to her community and to Christian initiatives.

Having sent two of their sons to Southeast, the Craders became involved with the University in several areas. Mr. Crader is vice chairman of the Southeast Missouri University Foundation Board. Both also work with the Department of History in an effort to bring speakers who address current issues to the University.The couple has a second home in Colorado where they enjoy hiking, talking about characters for new books and photographing the beautiful landscape.

Dr. Etilvia Arjona Chang

Chang is the director of the U.S. State Department sponsored EducationUSA Center in Panama City, Panama. The program, run through Catholic University of Panama, works to develop scholarship programs that identify low-income high school students from the interior of Panama and provides funds for English as a Second Language (ESL) training, test prep and other work necessary for admission into U.S. institutions.

Although Chang is a native of Panama, she has had a lifelong connection to Southeast Missouri State University. In 1945, she helped prepare two of her aunts for their trip to Cape Girardeau to become students at Southeast Missouri State Teacher’s College. Carmen and Celmira Ortiz were so impressed with the University and the surrounding area, that they started a long line of Chang Ortiz recruits. Chang has continued their work, encouraging new generations of Panamanians to attend Southeast in search of a college education. She also has established several scholarships at Southeast that have assisted students in their pursuit of a college education.

Her aunts’ studies at Southeast encouraged Chang to attend a university in the United States and led to a distinguished academic career. In 1956, she studied at Sophie Newcomb College of Tulane University in New Orleans, La. After graduation, she attended the School of Interpreters of the University of Geneva, which led her to a 35-year career as a professional translator and interpreter.

Chang has been involved in the creation of translation and interpretation schools in the United States, Venezuela, Panama, Hawaii, Taiwan, People’s Republic of China and Japan, among other countries. She designed the Graduate Division of Interpretation and Translation (T&I) at the Monterey Institute of International Studies in California. Her work as dean of the T&I division of Monterey brought her to Stanford where she pursued doctoral studies in education and psychology. Her expertise in testing resulted in involvement as a consultant to the Administrative Office of the U.S. Courts for the development of the federal certification program for Spanish-English federal court interpreters.

Chang moved back to Panama in 1994 and started a direct involvement in higher education planning and policy-making. Since returning, she has served as advisor to two of Panama’s first ladies, to the Director General of the Interoceanic Regional Authority (ARI), the agency responsible for planning the use of the Panama Canal reverted areas, to the Minister of Tourism, and to the President of the Panama University of Technology. She was instrumental in the design of Panama’s City of Knowledge and the recently created Panama International Maritime University.

In 2005, Chang’s work in promoting the status and reputation of the translation profession at the international level was recognized by UNESCO’s International Federation of Translators Council. She received the top professional award, the Pierre Francois Caillé Commemorative Medal.

Before becoming the Director of the EducationUSA Center, Chang worked as the Special Assistant to the Director General of IFARHU, the scholarship and financial aid agency of the Panamanian government.

Whitey Herzog

Dr. Etilvia Arjona Chang


Gary Smith

Debbie and Stan Crader